Terms & Conditions

Loyal Coco Massage

Last Updated: 21 April 2026

1. Introduction

Welcome to Loyal Coco Massage. By accessing or using our website (https://demo.loyalcocomassage.com/) and booking any services, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree, please do not use our website or services.

2. Services Provided

We provide professional massage and relaxation services designed to promote wellbeing, relaxation, and stress relief. Services may vary by location and therapist availability.

All services are offered strictly on a consensual, professional, and pre-booked basis.

3. Eligibility

You must be 18 years or older to use our services.
By booking, you confirm that you meet the legal age requirement.
We reserve the right to refuse service to anyone who does not meet this requirement.

4. Bookings & Appointments

All sessions must be booked in advance via our website, phone, or other approved channels.
Appointment times are subject to availability.
Late arrivals may result in reduced session time without refund.

5. Payments

Payments must be made as agreed at the time of booking.
We may accept cash or other specified payment methods.
Pricing may vary depending on service type, duration, and location.

6. Cancellation & Refund Policy

Cancellations must be made within the required notice period (e.g., 12–24 hours).
Late cancellations or no-shows may result in a cancellation fee.
Refunds are provided at our discretion depending on the circumstances.

7. Client Conduct

Clients must behave respectfully at all times. The following are strictly prohibited:

Any form of abusive, aggressive, or inappropriate behavior
Requests that violate UK laws or professional boundaries
Harassment or unsafe conduct

We reserve the right to terminate a session immediately without refund if these terms are breached.

8. Therapist Rights

Therapists reserve the right to refuse or stop a session at any time if they feel unsafe or uncomfortable.
Your safety and the therapist’s safety are both priorities.

9. Health & Responsibility

Clients must disclose any relevant medical conditions prior to the session.
Our services are not a substitute for medical treatment.
You participate in sessions at your own risk.

10. Privacy & Confidentiality

We value your privacy and discretion.

All client information is handled confidentially
We do not share personal data with third parties except where required by law
Communications may be used only for booking and service purposes

11. Website Use

By using our website, you agree not to:

Use it for unlawful purposes
Attempt to hack, disrupt, or misuse the platform
Copy or reproduce content without permission

12. Intellectual Property

All website content (text, images, branding) belongs to Loyal Coco Massage and may not be used without permission.

13. Limitation of Liability

We are not liable for:

Any indirect or incidental damages
Personal injury unless caused by proven negligence
Loss resulting from misuse of our services

14. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

16. Contact Information

For any questions or concerns, you may contact us via:

Email: admin@demo.loyalcocomassage.com
Phone: 07751 874937